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DATE ADDED: Wed 17/10/2018

Dispatcher Customer Service

Naperville, USA
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COMPANY: THE YOH COMPANY

Job Description

 Yoh has a 6 month contract opportunity for a Dispatcher to join our client in Naperville, IL.

The schedule for this role is Monday-Saturday 11:30am to 8pm with a day off during the week and overtime will be available.

The salary for this role is $16.50/hr. and previous Dispatcher experience is required.

What You’ll Be Doing

  • Manage efficiently day-to-day technician workload having the ability to identify, prioritize and effectively dispatch emergency work in a timely and accurate manner, while providing best in class service to our customers.
  • Effectively manage daily workload by review and reallocation of work to ensure a timely response to all required work; normally responsible for approximately 50 calls/day.
  • Manage day-today 3rd Party contractors requests, agents inquires and pre-authorization of claims. Assist service providers in regards to billing, coverage and invoice issues.
  • Assist service providers in regards to billing, coverage and invoice issues.
  • Liaison between call center agents, technicians and service providers.

What You Need to Bring to the Table

  • Excellent customer service soft skills, strong communication and organizational skills.
  • Must be able to multi task and MS Office proficiency.
  • Must be able to demonstrate the ability to remain flexible at all times

Opportunity is Calling, Apply Now!

Yoh makes finding and applying for jobs simple. Partner with Yoh to find the right opportunities across multiple industries in the US and UK.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V


Role: Dispatcher Customer Service
Job Type:
Location: Naperville,

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