Store Manager

Our client is a trendy and bustling coffee company based in Central London, dedicated to serving high-quality coffee, fresh food, and creating a welcoming space for customers to relax and connect.

Their passion for excellence has earned them a loyal following, and as the business continues to grow, they are now looking for an enthusiastic and experienced Store Manager to join their team and play a key role in the success of the store.

Store Manager - Role Overview:

As a Store Manager, you will be responsible for the smooth running of the store, ensuring outstanding customer service, and leading a motivated, engaged team. You will combine strong leadership skills with commercial awareness to deliver excellent results, drive sales, and maintain the company's reputation as a go-to destination for coffee lovers in London.

Store Manager - Key Responsibilities:

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Lead, train, and inspire a team of baristas and front-of-house staff to deliver exceptional service.

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Take ownership of store performance, including sales growth, cost control, and profit & loss management.

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Oversee daily operations including stock management, supplier relationships, and scheduling.

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Ensure consistent preparation and presentation of high-quality food and beverages in line with company standards.

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Maintain a clean, safe, and welcoming store environment in line with health & safety regulations.

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Handle customer feedback, resolving issues with professionalism and care.

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Analyse sales reports and KPIs to make informed decisions that support business goals.

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Collaborate with senior management on marketing initiatives, promotions, and community engagement.

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Manage rotas, payroll, and staff records to ensure smooth HR processes.

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Keep up to date with industry trends, new products, and best practices.

Store Manager - What We're Looking For:

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Proven experience in a Store Manager or Deputy Store Manager role within hospitality or retail.

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Demonstrated success working with KPIs and P&L responsibility.

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Strong leadership skills with the ability to motivate, train, and develop a team.

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Commercial awareness and the ability to make data-driven decisions.

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Passion for hospitality and delivering a first-class customer experience.

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Excellent organisational and problem-solving skills.

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Confident with POS systems and technology.

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Food safety and hygiene certification is desirable.

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Flexibility to work weekends and holidays as required.

Salary: £35,000 - £37,000 per annum

Location: Central London

If you are a dynamic leader with a track record in hospitality management and a genuine passion for people and coffee, we'd love to hear from you.

Apply today and one of our team will be in touch within 48 hours