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Date Added: Tue 03/08/2021

Bilingual Customer Service Executive

Warwickshire, UK
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Job Type: Permanent, FullTime

Salary: £20000 - £23500/annum

The Recruitment Group is hiring!

We're on the lookout for an experienced Bilingual Customer Service Executive to join our well-established client based in Swift Valley.

About the role.

The main purpose of this role is to provide a first-class service to customers throughout the French Spanish and Italian markets. Due to the customer base, you will be fluent in French and English and another language or a combination of Spanish, Italian or Portuguese.

As a Bilingual Customer Service Executive, your responsibilities will include:

* Receive and log customer requests via phone and email

* Maintain proactive customer communication from start to finish

* Source and negotiate solutions to resolve situations

* Raise parts quotes for customers

* Update the company database

* Can demonstrate 'can do attitude'

Do you have previous experience working as a Bilingual Customer Service Executive? To be considered for this role, you will be a passionate Bilingual Customer Services candidate with excellent relationship management and time keeping skills. With experience in a similarly creative position previously, you will thrive in a diverse role and be confident juggling a varied and challenging workload.

Do you like working as part of a team? This company has won awards based on its culture and family feel, so if you are a team player, you'll get along great!

The details:

Alongside a fantastic role, benefits include a generous salary, pension contribution, 33 days holiday, access to Health & Wellbeing content through our 'Health Assured' partnership and a free healthy lunch, snacks and drinks!

For more information and to apply, get in touch with Reshma at our Rugby branch on (phone number removed) and you can click 'Apply Now' to submit your application.

We wish you the best of luck in your job search!

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