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DATE ADDED: Thu 11/10/2018

Customer Service- Administrative Assistant

Daytona Beach, USA


Job Description

 We are seeking a candidate with experience in customer service, sales support or similar role

. Experience with accounting software will be considered a plus

. This person must be proficient in Microsoft Office Suite (Excel, Outlook, and Word)

. Multitasking and mental flexibility to pick up new procedures, self-started, the ability to work without supervision and stability in prior employment are some of the qualities we are looking for

. Will work with a 3 line telephone system

. Will work alongside sales representatives, Finance Manager and General Manager

. Dress code: Business Casual Attire, (no jeans, shorts, flip flops, sandals or sneakers)

. Must have reliable transportation

. Will be lifting samples, marketing material and files boxes up to 50 lbs.

Job responsibilities:

  • Answer phones, communicate daily with customers, vendors, warehouses and handle their requests
  • Listen to customers’ questions and concerns, and provide answers
  • Process order confirmation and invoices, calculate charges
  • Review, or make changes to customer accounts
  • Record details of customer’s purchase orders
  • Contact customer to sell and follow up with orders or installations
  • Handle returns or complaints and communicate to management
  • Prepare freight quotes, schedule and track shipments and record cost of freight
  • Place orders with the factory and other vendors
  • Use accounting software, spreadsheets,
  • Create Purchase Orders, verify prices on order confirmations and B/L's and packing lists
  • Produce reports related with sales backlog, invoicing, and inventory.
  • Check for accuracy in figures, postings, and reports
  • Keep records of items shipped, received, or transferred to another location

About Us

BOEN is an international player in the hardwood flooring business. BOEN products are sold in more than 50 countries, on four continents, with Corporate Management based in Norway. In addition to production sites in Russia, Lithuania and Switzerland, BOEN has sales offices in Norway, Germany, and Lithuania, UK and USA and a big partner network around the world

Job Types: Full-time, Part-time

Salary: $12.00 to $13.00 /ho

Role: Customer Service- Administrative Assistant
Job Type:
Location: Daytona Beach,

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