Cover Supervisor & Pastoral Support

Salary: £23,000 - £27,500 per annum
Job Type: Permanent, Full-time
Location: Thetford with regional travel
Hours: 40 hours per week, 08:30am - 17:00pm, Monday to Friday, 40 weeks per year

Eleven 11 Recruitment is seeking a Cover Supervisor & Pastoral Support professional for a specialist education provider supporting learners in alternative provision settings. This role combines session cover, learner support, and administrative coordination.
All staff are expected to uphold safeguarding responsibilities for children and young people.

Role Summary
• Deliver session cover to maintain continuity of learning
• Provide pastoral and welfare support to learners
• Assist with administration and learning resources
• Support digital learning platforms and IT access
• Assist with exams, assessments, and invigilation
• Support day-to-day centre operations

Requirements
Essential
• Experience in education support, supervision, or customer-facing roles
• Administrative/record-keeping experience
• Familiarity with the UK Curriculum
• GCSEs (or equivalent) in English & Maths
• Full UK Driving Licence
• Access to vehicle and willingness to travel
Skills
• Strong communication and organisation
• Confident IT user (Microsoft Office)
• Understanding of safeguarding, confidentiality, GDPR
Personal Attributes
• Professional and approachable
• Adaptable and calm under pressure
• Able to work independently and as part of a team

Required Experience
• Education Support — 1 year
• Administration — 1 year
• UK Curriculum — 1 year

Licence/Certification
• Driving Licence (required)

To apply please call us on (phone number removed) or apply online to (url removed)