We are looking for an energetic and enthusiastic customer service professionals to join our growing team!
Customer Service Representative Job Purpose: Attracts and serves customers by providing product and service information at events and promotions.
Customer Service Representative Job Duties:
-Attracts potential customers by answering product and service questions; suggesting information about products and services.
-Opens customer accounts by recording account information.
-Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
-Recommends potential products or services to management by collecting customer information and analyzing customer needs.
-Contributes to team effort by accomplishing related results as needed.
Work with Fortune 500 Clients
Must be 18 or older / No Felony Convictions
CT Business Consulting was established in 2007 to service an identified gap in the market for quality customer acquisition teams and effective market research in the northeast region of the United States. With access to major cities such as Boston, Hartford, New York and Providence, we are able to provide our clients with both niche and mass market penetration which has secured our spot as the leaders of our industry.
In partnership with our clients, we develop a review of our target customer and subsequently establish a specific marketing plan and sales approach to reach their target market in the most efficiently manner. Our clients appreciate the industry leading marketing and sales expertise CT Business Consulting offers and trust us to represent their brand in an integral way.
We are constantly creating, testing and refining new strategic marketing campaigns, hand-in-hand with our clients, that are tailored to their specific needs. We also provide our clients with minute by minute feedback on current market trends, emerging customer needs, and potential growth opportunities.
We combine our client-specific marketing plan with our proven sales techniques to drive a high impact marketing campaign. CT Business Consulting’s team of seasoned Sales Executives have been trained in these sales techniques, in order to most effectively present our clients’ product or service, building tremendous customer loyalty and retention while providing the client with a high ROI.
Role: Rookie Customer Service Representative - Fall Expansion!!
Location: West Hartford,
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