Service Administrator - Construction Equipment Dealership
 Location: Newark

Salary: £28,000 PA

Job Type: Full-time, Permanent

About the Role 
Elite Consultancy Network is working with a well-established, multi-brand construction equipment dealership based in Newark to recruit an experienced Service Administrator.

This is an excellent opportunity to join a busy and growing service department, supporting the coordination of workshop and field service operations across a range of leading construction equipment brands.

Key Responsibilities 

Raise and manage service job cards/work orders from start to completion

Schedule workshop and field service engineers efficiently

Act as the first point of contact for service enquiries

Provide customers with updates on repair progress and timelines

Coordinate with the parts department to ensure availability for jobs

Process invoices, purchase orders, and job costing information

Submit and manage warranty claims in line with manufacturer requirements

Maintain accurate service records and documentation

What We're Looking For 

Previous experience in a service administration, engineering, or automotive environment

Strong organisational skills with the ability to manage multiple tasks

Excellent communication and customer service skills

Good IT skills, including Microsoft Office (experience with dealer management systems is an advantage)

Ability to work effectively in a fast-paced environment

Desirable (but not essential) 

Experience within construction equipment, plant, or heavy machinery sectors

Knowledge of warranty processes and service scheduling

Familiarity with workshop or field service operations

What's on Offer 

Opportunity to join a reputable and growing business

Supportive team environment

Ongoing training and development
About Elite Consultancy Network 
Elite Consultancy Network specialises in connecting skilled professionals with leading businesses across the engineering, construction, and industrial sectors. We pride ourselves on delivering a professional and personalised recruitment service.

Apply Now 
If you have the skills and experience required and are looking for your next opportunity, apply today with your updated CV