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DATE ADDED: Thu 11/10/2018

Customer Service Representative

Newark, USA
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COMPANY: COLLABERA INC.

Job Description

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Handles more complex escalated customer calls in order to resolve in the most satisfactory manner for all parties concerned
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • 1+ years of customer service experience
  • 1+ years of telephone sales experience
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent communication and problem-solving skills


Role: Customer Service Representative
Job Type:
Location: Newark,

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