IFA Administrator

Based: Berkhamstead

Salary: £35,000 + Benefits

Overview

To offer financial planning support to advisers, paraplanners and the practice to ensure the client receives high quality financial advice. Primarily manage and process all aspects of post-sale administration to ensure cases are chased through pipeline as quickly as possible.

Responsibilities and Duties

Examples of duties below but not limited to:

• Post-sale administration completed, adding clients’ information to intelligent office database, creating new, and updating Wealth Report.
• Prepare and gather information e.g. CETVs, Illustrations, Letters of Authority.
• Organise and prepare for client meetings, gathering information and preparing compliance paperwork.
• New Business and Review Case administration, submission of applications to providers, online application and complete manual application forms, ensure case is in force as soon as possible.
• Prepare and maintain client files, including meeting compliance standards.
• Assist paraplanner with administration where required.
• Assist with basic report writing, to include Bed & ISA, Fund Switches, Reviews, Withdrawals etc.
• Client liaison and complaint handling.
• Assist with general administration duties when colleagues are absent.
• Mentor colleagues to develop specialist administration skills.

• Experience of working in a Financial Planning Advisers environment.
• GCSE English & Math’s (C or above).
• Understand the financial planning process, including MIFID & GDPR.
• Experience dealing with platform providers e.g., Prudential, Aegon, Quilter, Fidelity (e.g. NB Applications, sell downs, phasing, withdrawals).
• A working knowledge of XPlan or a similar back-office system.
• Proficient in processing new business applications and managing pipeline cases.
• Excellent written and communication skills.
• Problem solving, finding solutions to complex issues
• Happy to work independently and as part of a team.
• Ability to prioritise and plan own workload.
• Customer Focus, Client liaison and Complaint handling.

This is a brilliant opportunity for a technical and professional individual to take on a new role in the company. It is an ideal position for someone who enjoys the technical aspects of administration and looking to develop their knowledge and experience into a full blown Paraplanner. You are not required to be diploma qualified yet but will be expected to take the exams during the time in the role. The role will also give you the opportunity to become a full Paraplanner in time.

This is an excellent opportunity to develop your career with a proactive employer.