Warehouse Operative

Role Overview

This role supports both Import and Export operations within a secure, regulated warehouse

environment. Reporting into warehouse leadership, the Warehouse Operative plays a key role in

ensuring freight is handled safely, accurately, and in line with industry, customs, and quality

standards — with particular focus on temperature-controlled and pharmaceutical cargo.

Key Responsibilities

Warehouse & Compliance

• Operate within a HM Customs-controlled and bonded warehouse environment

• Adhere to strict security requirements within a regulated airfreight facility

• Follow internal quality systems and standard operating procedures

GDP / Pharmaceutical Handling

• Ensure compliance with EU GDP (2013/C 343/01) guidelines for the storage and transport

of pharmaceutical products

• Maintain warehouse temperature monitoring systems, including daily records, calibration,

and equipment checks

• Ensure temperature-controlled transport requirements are met across air, road, and sea

movements

• Monitor, record, and report any temperature excursions during transit

Operational Duties

• Prepare export shipments, including manifest checks, loading, and ULD build-up

• Break down, check in, and process import shipments (loose freight and ULDs)

• Conduct regular stock and freight-on-hand checks

• Carry out general warehouse duties to support daily operations

Equipment Handling

• Safely operate forklift trucks, including:

o Gas counterbalance

o Diesel counterbalance

o Electric reach trucks

Required Experience & Qualifications

• Valid Reach and Counterbalance forklift licences

• Aviation Security Level 1 qualification

• Previous experience working within a bonded or customs-controlled warehouse

• Verifiable employment history covering the previous 5 years

Skills & Knowledge

Skills

• Experience in airfreight handling (desirable)

• Strong attention to detail and accuracy

• Confident working in a fast-paced, regulated environment

• Work to ISO-aligned quality standards

• Communicate effectively with internal teams and external agents

• Operate reliably as part of a small, motivated team

Knowledge

• Import and export warehouse procedures

• Airfreight industry operations and compliance requirements

• Work to ISO-aligned quality standards

• Communicate effectively with internal teams and external agents

• Operate reliably as part of a small, motivated team