Remote position with travel to London

Comes with £568 per month car allowance + Benefits

Role Purpose

Taking a job from point of sale right through to completion. To include:

• Direct customer engagement
• Documentation (Order acknowledgement, reports, Test Certification etc.)
• All aspects of project related Health and Safety including specification of Risk Assessments, Method Statements and PPE
• Organising and attending remote and onsite factory acceptance testing (FAT) (may involve international travel)
• Arranging installation of clients Equipment using our subcontractor / partner networks
• Organising the Commissioning of new products
• Organising the Customer product training
• Provide O&M manuals at the end of the job
• Feedback information to our service dept. to enable future product support
• Supply chain and logistics management

The successful candidate will need to acquire an excellent knowledge of the clients Critical Power products. In addition, they will require:

• Keep up to date with current legislation around UPS and other power protection equipment
• Auditing of subcontractors
• Monitoring tools used on project jobs for calibration and in a good working order
• Communicate efficiently with other departments including international factories to resolve customer issues (Sales, Service)
• Deliver projects on time and within budget
• Provide a high level of customer service and satisfaction.

Experience Required

• The ideal candidate will have experience (min 2 years) managing UPS projects.
• Knowledge and skills of UPS systems (incl. STS & Battery storage).
• Knowledge and Skills for requirements of Electrical installations BS 7671:2008.
• Managing UPS projects to ensure the timely, efficient delivery and installation of small to large UPS products and associated 3rd party services on customer’s sites.
• Provide a technical point of contact for all external stakeholders, maintaining quality of service and client satisfaction always.
• Using your excellent Electrical Installation skills, you will have the ability to question and suggest alternative solutions.
• Good communication and commercial skills when in front of customers
• Good working knowledge of Microsoft Office applications
• Basic Electrical installation qualification - Preferred
• Electrical qualification 18th Edition Electrical qualification - Essential
• Electrical engineering qualification (BTEC/HNC/HND/Degree) - Preferred
• Full Driving license (maximum 3 points) - Essential
• Passport and able to travel to France and Italy for factory testing or training - Essential
• Knowledge of accounts software such as ERP LN or SAGE - Preferred
• Microsoft Projects - Preferred
• BMS/EMS knowledge - Preferred
• IOSH managing Safely - Preferred
• APM or Prince2 Project Management qualification - Preferred