Mortgage & Protection Administrator

• Annual Salary: £30,000 - £35,000
• Location: Horsham
• Job Type: Full-time (Monday to Friday, 9:00 to 17:00)
• Holiday: 23 days plus bank holidays, increasing each year up to 25 days

Join my client's fast-paced financial services company in Horsham as a Mortgage & Protection Administrator. They look to provide excellent customer service and are looking for an experienced administrator to provide vital support to their successful mortgage and protection team.

Day-to-day of the role:

• Submission and progression of mortgage applications through to legal completion and beyond.
• Chasing documentation to ensure the new business application is fully compliant.
• Liaising with solicitors for exchange and completion dates.
• Submission and progression of protection applications.
• Monitoring client emails and managing accounts of repeat clients.
• Acting as the first point of contact for queries from clients, lenders, and conveyancers.
• Updating and maintaining systems and files.
• Working closely with advisors to ensure all activities meet compliance and regulatory requirements.

Required Skills & Qualifications:

• Proven administration experience within a mortgage or financial services environment.
• Excellent communication and customer service skills.
• Proficient in Microsoft Office, including Excel and Word, and experienced in database setup and maintenance.
• Strong attention to detail and experience working with prescribed systems and procedures.
• Self-motivated and professional, with the ability to work under pressure without supervision.

Benefits:

• Salary - Up to £35k
• Competitive company pension scheme.
• Death in Service benefit.
• A supportive team environment that values honesty and integrity.
• Opportunities for personal and professional growth

To apply for the Mortgage & Protection Administrator position, please submit your CV below