My Shortlist

Your shortlisted jobs will appear here. To view your shortlist, please login or register

DATE ADDED: Thu 11/10/2018

Customer Service Representative

Carson, USA
APPLY NOW

COMPANY: MELA GROUP

Job Description

 RESPONSIBILITIES

  • Requires heavy communication with customers, utilizing a variety of software tools to navigate customer accounts, process online sales and returns.
  • Provide extraordinary customer service for all inquiries on products and services.
  • Sell product and place customer orders in computer systems.
  • Follow-up on customer inquiries not immediately resolved.
  • Recognize, document and escalate guest concerns to the Team Leader or Manager.
  • Coordinate the credit approval and fulfillment of all online orders.
  • Demonstrate a sense of urgency.
  • Maintain customer confidentiality.
  • Work collaboratively in team environment to achieve customer, team, department, and line of business commitments.
  • Other special projects as requested by Team Leader/Manager.

EXPERIENCE

  • High school/GED Diploma.
  • Customer focused attitude — a customer advocate
  • Demonstrated customer relationship and interpersonal skills.
  • Data entry - attention to detail and accuracy.
  • Demonstrate professional demeanor and portray company core values.
  • Demonstrate clear and professional communication skills - written and verbal.
  • Use a variety of computer programs and systems, at an intermediate level including: Word, Excel, Email, and Internet.
  • Intermediate typing skills.
  • Effectively work as a team player.

Job Types: Full-time, Part-time

Experience:

  • Customer Service: 1 year (Preferred)


Role: Customer Service Representative
Job Type:
Location: Carson,

Apply for this job now.
APPLY NOW