Floor Manager (Ref: KK46962)

A Japanese Yakiniku restaurant located in central London is seeking a Floor Manager who will be responsible for overseeing daily front-of-house operations.

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ELIGIBLE APPLICANTS:

• (O) Eligible visa: Permanent residence, Spouse, Partner

• (X) NOT eligible: Student visa, requiring visa sponsorship, Working holiday, Graduate

VISA SUPPORT: No

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TYPE: Permanent, full-time

WORKING HOURS: 5 days a week, approx. 45 hours (shift-based; system in place to take either Saturday or Sunday off)

SALARY: £30–35k + service charge (depending on experience)

START: ASAP

LOCATION: Central London

Floor Manager Responsibilities:

• Overseeing and managing all front-of-house operations

• Staff supervision, training, and shift management

• Customer service (including table service, reservation management, and handling customer complaints)

• Yakiniku-specific service: explaining dishes to customers, demonstrating cooking methods, and assisting with grilling at the table

• Managing sales, inventory, and overall operations

Floor Manager Ideal Candidate:

• 3+ years of management experience in a restaurant or shop

• Business-level English

• Excellent customer service skills

• Experience in FOH operations and guest service in the hospitality industry

• Interest in Japanese cuisine and culture

• Strong teamwork and team-leading skills

• Business awareness

• Organisational skills and problem-solving skills

• Friendly and approachable personality

• Ability to work in a fast-paced environment and handle multiple tasks

***All applicants for the Floor Manager role must have the right to work in the UK, as the company is not able to offer visa sponsorship.

***We regret that we cannot accept applications from Working Holiday, Graduate, or Student visa holders.

If your application is successful, you will be contacted within two working days. We regret that due to the high volume of applications we receive, we cannot provide feedback on individual CVs.