WE'RE HIRING!
Customer Service Advisor - Worcester
Potential to go permanent | £12.88 per hour

Are you passionate about helping people and love solving problems? We're looking for a Customer Service Advisor to join a friendly, fast-paced team in Worcester on behalf of our client — with the opportunity to move into a permanent role after a successful trial period!

Your Day-to-Day Will Include:

Handling a high volume of inbound & outbound enquiries across phone, email, and chat

Providing professional and accurate advice about products, services & policies

Resolving customer issues with empathy and efficiency

Keeping customer records up-to-date using CRM systems

Collaborating with internal teams to deliver top-tier service

Staying informed on company updates and product knowledge

What We're Looking For:

Excellent verbal & written communication skills ️

Calm under pressure with natural problem-solving abilities

Strong attention to detail & accuracy

Eagerness to learn and adapt in a fast-paced environment

A team player with a positive, customer-first attitude

⏰ Working Hours (Full-time, 40 hours/week):
Shifts vary between:
Mon-Fri: 07:00-16:00, 08:00-17:00, 08:30-17:30, or 09:00-18:00
Sat: 08:00-17:00 | Sun: 09:00-12:00
➡ Includes 1-hour unpaid lunch + one 15-minute paid break

Training is on-site, with the potential to move to hybrid working based on performance!

Ready to apply?
Click the link OR call (phone number removed), press option 2, and ask for Freddie!

Don't miss out on this fantastic opportunity to build your customer service career!

#WorcesterJobs #CustomerServiceJobs #NowHiring #JoinTheTeam