Assistant Donation Hub Manager

West Norwood, London | £25,207 per annum (London Living Wage) | Full-time (35 hours per week worked across 5 days on a 7 day rota)

Are you a motivated and hands-on leader with a passion for retail and making a difference? We're working with a well-established national charity to recruit an enthusiastic Assistant Donation Hub Manager to join their dynamic retail team in West Norwood, London.

This is an exciting opportunity to be part of a growing operation at the heart of the charity's retail donations strategy. The hub plays a vital role in the efficient processing and distribution of donated goods across a network of charity shops and retail partners.

About the Role:

As Assistant Hub Manager, you'll support the overall running of the donation hub, working closely with the Hub Manager to coordinate logistics, ensure smooth day-to-day operations, and manage a diverse team of staff and volunteers. You'll have a strong focus on health and safety, stock control, and maximising the value of donated items.

Your leadership and organisational skills will be crucial to ensuring the hub operates efficiently, meeting the needs of the charity's retail outlets and helping to drive income that funds life-changing services and research.

Key Responsibilities:

Oversee day-to-day operations of the donation hub in collaboration with the Hub Manager.
Support and lead a team of warehouse assistants, drivers, and volunteers.
Ensure effective stock handling, quality control, and item categorisation.
Maintain high standards of health and safety and compliance within the hub.
Drive operational improvements and support sustainability initiatives.
Provide excellent customer service to donors and retail colleagues.About You:

Proven experience in a supervisory or management role, ideally in retail, charity, warehousing, or logistics.
A practical, proactive approach with strong organisational skills.
Comfortable using stock systems and handling physical tasks.
A team player with excellent interpersonal skills and the ability to motivate others.
Passionate about the charity sector and making a positive social impact.
Full UK driving licence Why Join?

This is a chance to be part of a supportive and mission-driven organisation, working within a collaborative team where your contribution really matters. The charity offers a friendly working environment, opportunities for development, and the chance to make a tangible difference every day.

By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.

To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:

Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse