Job Title: White Goods Field Service Engineer - £36k + Up to £7k Bonus + Van - Hertfordshire & Surrounding Areas

Location: Hertfordshire, Bedfordshire, Buckinghamshire, Cambridgeshire, Essex & Greater London
Salary: £36,000 basic + bonus structure, overtime pay & company benefits
Recruiter: Woodrow Mercer Engineering (WME) - Specialists & Leaders in Domestic Appliance & White Goods Recruitment

About the Role

Looking for a friendly, growing company where your white goods skills are valued and rewarded? WME, specialists and leaders in the domestic appliance, white goods and commercial equipment sectors, are recruiting for a White Goods Field Service Engineer to join a supportive service team.

You'll work across Hertfordshire and neighbouring counties, delivering repairs, preventative maintenance, and technical support on domestic appliances including washing machines, tumble dryers, dishwashers, ovens, and refrigeration units. This is a fantastic opportunity to develop your career with ongoing training, clear progression, and a strong bonus structure.

We also have multiple roles across the UK in domestic and commercial appliance engineering, so even if this location isn't perfect, WME can help you find the right opportunity.

Key Responsibilities

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Attend customer sites to diagnose, repair, and maintain domestic appliances.

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Carry out fault finding, preventative maintenance, and component replacement.

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Achieve high first-time-fix rates through efficient troubleshooting of electrical, mechanical, and electromechanical systems.

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Maintain service reports, parts usage logs, and job completion records.

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Ensure your service van is organised, stocked, and ready for daily work.

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Provide excellent customer service and technical advice on-site.

What We're Looking For

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Previous White Goods / Domestic Appliance experience (domestic or commercial).

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Electrical & mechanical competence: NVQ Level 3 / City & Guilds or equivalent, or 2+ years' field service experience.

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Fault-finding skills with electrical schematics and electromechanical systems.

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Full UK driving licence.

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Strong communication and customer service skills.

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Self-motivated, reliable, and adaptable with the ability to work independently.

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Gas qualification desirable (support provided for Gas Safe registration if needed).

What We Offer

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£36,000 basic salary + up to £7,000 bonus (1st time fix, productivity, and customer reviews)

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Overtime opportunities and travel allowances

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Fully maintained company van and fuel card

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28 days holiday + bank holidays

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Pension scheme with employer contributions

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Ongoing technical training including manufacturer training and Gas Safe courses

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Friendly, supportive team culture with clear career progression

Why Apply Through WME?

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Specialists and leaders in domestic appliance, white goods, and commercial equipment recruitment.

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Access to multiple roles across the UK, in both domestic and commercial sectors.

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We help candidates find the right role, with the right company, and the right package