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DATE ADDED: Sat 07/03/2020

Client Delivery Executive

Loughborough, UK


JOB TYPE: Permanent, FullTime

Momentum Instore live to deliver on our client’s instore brand experiences.
We’ve worked hard to be able to keep that promise, working hand in hand with some of the nation’s largest retailers and brands to deliver seamless instore marketing campaigns for the last 40 years.
Key Accountabilities: Maintain full visibility and knowledge of all confirmed client requests/directions.
Day to day management of Aftermarket activity on behalf of the client – including receiving, processing and reporting on in-bound requests from retailers and third-party suppliers Assist the Commercial Director to provide key information to the client prior to the project going live and then ongoing as requested within agreed timescales.
Collecting and coordinating inputs for reports and invoicing Attend where appropriate formal review meetings with clients (and others as needed) to review in detail the KPI and inventory reports and agree focus for the next month Manage any client/field/office communication in relation to your allocated account(s) effectively and in a timely fashion.
Essential skills or experience: Excellent organisation, written and communication skills Quality and pace of communication (call/email response, inquiry response Client centric – fanatical about delivering exceptional client service Have the ability to work to ever changing deadlines Team player Detailed and methodical Confident communicator Process orientated and results driven Ability to interpret data into key points Use of Microsoft Office – Excel and Word The successful candidate must have a good telephone manner, along with IT skills with the ability to use Microsoft Office.
The department can be particularly fast paced, so the ability to work under pressure whilst retaining a high level of attention to detail is essential.
Project Management experience is desirable.