Are you ready to make a real impact in a fast-paced customer support role?

Do you enjoy solving problems, staying organised, and keeping things running smoothly?

Looking for a role where you can work with multiple teams and build strong client relationships?

If so, this could be the perfect opportunity for you!

• Join a leading logistics and supply chain company based in Feltham
• Act as a key point of contact for clients from order placement to delivery
• Work closely with Sales, Operations, Stock Control, and Transport teams
• Play a vital role in delivering service excellence and keeping customers informed

• Manage day-to-day order processing and fulfilment
• Ensure all orders are delivered on time and in full
• Communicate clearly and professionally with customers
• Investigate and resolve delivery or order issues quickly
• Coordinate with internal departments to ensure smooth operations
• Support continuous improvement in customer service processes

• Previous experience in customer service, logistics, or order fulfilment
• Excellent communication and relationship-building skills
• High attention to detail and the ability to multitask effectively
• Confident problem-solver with a proactive mindset
• Comfortable using Microsoft Office and Outlook
• Strong team player with a customer-first approach