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Date Added: Tue 17/01/2023

Field Service Manager

West Yorkshire, BD19, UK
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Job Type: Permanent, FullTime

Salary: £40000 - £45000/annum

Field Service Manager

Advanced Troubleshooting, installation, maintenance, and repair on designated equipment.
Technical Expert for the company
Manage the service team on a day-to-day basis
Assist Sales Team so that they can offer best technical solution in Sales Opportunities
Take responsibility for the recruitment, training and mentoring of service team members
Qualified to work on Field Instrumentation in Flammable Atmospheres - COMPEX Approved
Completing Preventative Maintenance and field modifications.
Ordering and managing repair parts cycle times.
Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
Maintaining daily communications with customers to ensure resolution and proper follow-up.
Maintaining tools and test equipment and ensuring they are properly calibrated.
Meeting Health and Safety, COSHH and/or all other applicable regulatory requirements.
Escalating issues that cannot be resolved on site to supplier technical support, taking ownership of the issue and ensuring that a resolution plan is in place
Identifying and participating in sales opportunities such as new contracts, contract renewals and system sales.
Implementing procedures to ensure QA auditing and ISO9000 approval for IMARequirements

5 + years experience in a similar service or maintenance role, ideally within O&G, Process, Petrochem, Power industries

Experience of servicing and maintaining instrumentation, ideally analysers and detectors and associated sample systems

Keen to make a big contribution in how the company grows

Experience of managing and leading others within a Service Department

Recognised higher qualifications such as HND or BEng in Instrumentation or similar
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