Responsive Personnel are looking for an Operation Administrator for our client based in Gloucester.

Location: Gloucester (GL4)

Pay rate: £14.14ph

Hours: (Apply online only) (Monday - Friday)

Terms: Temp to Perm - Immediate Start.

Job description:

• Process customer enquiries, complaints and requests for service received via post,

email, telephone or personal contact from the shareholders.

• Liaise with front line staff in the investigation of complaints and customer requests.

• Undertake stock control duties, including PPE and waste containers, and maintain

records of the issuing of personal protective equipment.

• Work as the 'front of house' representative on reception, greeting visitors,

addressing staff queries, receiving deliveries.

• Run system reports and prepare and process charging runs within scheduled

timescales. To include the company internal and external charges (e.g. Sports pitch

bookings) the provision of accurate billing information to commissioners.

• Process and check monthly weighbridge data reports and resolve any anomalies,

enter the data into the relevant database for statutory waste data flow returns.

• The processing and recording of waste movements, maintaining records of the waste

movements to ensure legal compliance.

• Provide the shareholders with accurate information to raise debtor invoices for

recycling credits and income.

• Enter data into appropriate information technology systems and assist in the ongoing

maintenance of the database's.

• Communicate service delivery information to front line teams and the customer

service teams of commissioning authorities, face to face, emails and calls

• Assist in the HR meetings with the employees to take a notes

• Assist in the raising of purchase orders for goods and services from external

suppliers.

• Provide administrative support to the company, including other Ubico offices, such as

word processing, record keeping, personnel records, filing, archiving and the sorting

of mail.

• Support the Operations & Transport Manager in the management of the local depot.

• Comply with all current systems and procedures in operation within the company.

• To provide assistance and support to Operations Assistant(s).

• To carry out any other duties that may be required commensurate with the general

level of responsibility for the post.

Qualifications:

* Word, Excel, Powerpoint and Outlook advance skills

* Communication verbal and written skills

Extras:

* You will need use of a car for work purposes. There may be a requirement to work at other locations to meet the needs of the

business.

Apply today with an update CV