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Date Added: Thu 25/08/2022

Learner Engagement Coordinator

Harold Wood, RM30BL, UK
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Job Type: Permanent, FullTime

Salary: £23000 - £25000/annum

Purpose of Role

To oversee the coordinating and management of the companies marketing and sales strategies in order to identify and successfully engage with learners by selling training through ethical sales methods.

To act as a first point of contact and develop a relationship that fertilises further business opportunities. Through this relationship you will act as a conduit to other outside sources and business partners.

You will be responsible for the whole learner sales operation and undertaking IAG and TNA sessions, to identify and address client/ company/ learner' training requirements and to overcome barriers for implementation. To attain and exceed specific targets appropriate with the companies objectives and stakeholders requirements.

Key Result Areas

* To directly supervise all activities within the confines of the sales environment.

* To achieve contractual and team targets through engagement.

* Provide statistical analysis and management reporting on request.

* To work closely with all relevant staff to ensure activities are coordinated and achieved.

* Undertake IAG and TNA sessions as required.

* Undertake all learner enrolment paperwork ready for submission to compliance.

* Undertake learner induction sessions

* Promote company services to learners, employers and host organisations through need and demonstrating excellent working knowledge of the various initiatives that we represent.

* Source suitable training, learning and placement opportunities for all key stakeholders.

* Maintain a database of current and potential future employers through telesales, employer visits, mail shots and other marketing initiatives.

* Ensure auditable documentation is completed and filed accordingly.

* Work alongside trainers, assessors on recruitment and administration of all learners as required

* Identify the needs of stakeholders through one-to-one meetings.

* Uses varied selling techniques to engage and stimulate both individuals and client groups and increase client retention.

* Organise Employer visits as required.

* Keep up to date with legislation as required.

* To ensure monthly AEB start targets are achieved

* To provide a weekly updated employment report at the weekly team meeting

* Quality improve all aspects of learner engagement including gathering learner feedback and ensuring programme design and delivery responds to employer needs

* Has a sound knowledge and understanding of the contractual requirements e.g. client attendance and discipline; ensures the client's equal opportunities and health and safety procedures are adhered to

* Completion of all necessary administration e.g. KPI stats, TNA's, ILP's etc

* Works with colleagues to assist clients' progression towards placement opportunities and movement into training/ employment

* Roles may vary in some detail between areas and flexibility is a prime requirement of staff.

* Carry out any additional duties as reasonably requested by line management


* Sales or Marketing qualification Level 3. (desirable)

* Information, Advice and Guidance Level 3

* IT qualifications such as ECDL, CLAiT, or ITQ (desirable)

* Basic Health and Safety (desirable)

Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds
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