Job Title: Technical Support Officer
Location: Lancashire (Office-based, with occasional flexibility)
Contract Type: Temporary (Initial 3-6 months, likely to extend)
Pay Rate: £17+ per hour (umbrella/LTD, DOE)
Start Date: ASAP

About the Role:
We're working with a local authority in Lancashire to recruit an experienced Technical Support Officer to support their Building Maintenance and Capital Projects team. This is a great opportunity to join a proactive, forward-thinking team and provide vital administrative and technical support to ensure safe, compliant and well-maintained council properties.

Key Responsibilities:

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Administer the Council's Facilities and Asset Management system (currently moving to Civica Tech Forge Cloud)

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Log and allocate reactive and planned maintenance work orders

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Manage and monitor service contracts, ensuring compliance with KPIs and cost-effectiveness

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Maintain statutory compliance records (e.g. Legionella testing, CDM documentation)

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Support budgeting processes, raising and tracking purchase orders

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Monitor contractor performance and generate reports

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Provide general administrative support to the Assets & Estates team (minute taking, correspondence, file management)

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Liaise with internal teams, contractors and public stakeholders to support efficient service delivery

Key Skills & Experience:

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Strong administrative background, ideally within property, housing, or asset management

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Proficient with facilities management systems (e.g. Technology Forge, Civica Tech Forge)

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Understanding of statutory compliance in property maintenance (e.g. H&S, Legionella, CDM)

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Confident using MS Office and data systems with strong attention to detail

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Excellent communication skills and the ability to work effectively in a team

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Previous experience in local government or the public sector is highly desirable

To Apply:
If you're an experienced administrator or technical support professional with a background in property services or facilities management, we want to hear from you.

Apply now or reach out directly for a confidential discussion.

**Rate TBC