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Date Added: Fri 18/06/2021

Contact Center Associate

Fort Wayne, IN, US
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Job Type: Permanent, FullTime

Contact Center AssociateAre you looking to develop skills for career growth while providing great customer experiences? We are accepting applications for Contact Center Associates who thrive in a fast paced environment that have a passion for helping people This is an IN OFFICE position in Fort Wayne, Indiana.Medical experience helpful but not required. You will receive several weeks of hands on training to gain the knowledge and skills you need to be successful.Job description:

  • Inbound call center answering a high volume of calls daily
  • Quickly identify patient needs and solve problems promptly
  • Complete call logs and reports
  • Transfer calls correctly to the appropriate staff when necessary


  • Ability and willingness to learn and multi-task
  • Clear speaking voice
  • Empathy and a passion for helping callers
  • Experience and knowledge in Microsoft Excel, Outlook, and Word
  • Ability to type at least 40 words per minute
  • Excellent communication skills both verbal and written
  • Excellent and confident customer support skills
  • Ability to handle high call volume
  • Must be able to pass a background check

Send resume to Amber at #removed#

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