Hours: Monday to Friday, 8:30am–5:00pmArea: Richmond, Twickenham areas

About the Position

We’re looking for a hands-on, dependable Caretaker / Handyperson to support the day-to-day upkeep of residential estates for a housing charity. The role combines practical maintenance work with estate oversight, ensuring properties and outdoor spaces remain safe, tidy and welcoming at all times.

You will play a key part in the smooth running of the estates—carrying out repairs, coordinating 2 assistant caretakers, and being a regular, supportive presence for residents.

What You’ll Be Doing

Estate Care & General Maintenance

• Conduct weekly checks across all sites and keep thorough, up-to-date records.
• Handle routine repairs such as basic plumbing, carpentry and general fix-it tasks.
• Ensure communal corridors, gardens, paths and outdoor spaces are clean and hazard-free.
• Look after gutters, drains, bin stores, recycling points, boiler houses and external lights.
• Carry out seasonal work: jet washing, treating benches, maintaining garden furniture, removing moss/weeds, and similar tasks.
• Assist with winter duties including snow and ice clearance when required.

Team Coordination

• Work closely with and provide direction to two part-time Assistant Caretakers.
• Organise daily, weekly and seasonal work across all sites.
• Collaborate with the Property & Maintenance Manager and Health & Safety personnel.
• Liaise with contractors and oversee safe, compliant completion of their work.

Resident Support & Emergencies

• Maintain a consistent, approachable presence for residents.
• Support occasional call-outs for urgent issues.
• Follow safety procedures including COSHH, Manual Handling and Lone Working standards.
• Complete reasonable duties requested by the management team.

Essential Skills & Experience

• Strong practical maintenance background—facilities, caretaking or estates work.
• Confident working independently and taking initiative.
• Good understanding of general building services and basic health & safety.
• Well-organised with the ability to manage tasks across multiple locations.
• Clear communicator with a helpful, resident-centred approach.
• Full UK driving licence and your own reliable vehicle.
• Comfortable with physically active, hands-on work.
• Basic IT competency for logging tasks and reporting.

Desirable

• Experience within supported housing, retirement living or similar environments.
• Training in Fire Safety, Legionella, Asbestos Awareness, First Aid, Working at Height.
• Any trade background (carpentry, plumbing, electrics, etc).

Additional Information

• Enhanced DBS required.
• Vehicle MOT, insurance and servicing costs (for work use) are covered by the organisation.
• The role comes the option of a 2 bed property in order to live on-site.

Interested?

If you take pride in keeping places safe, clean and well cared for—and enjoy helping create a welcoming environment for residents—we’d be delighted to hear from you.

Please do either apply online or contact our Staines branch