Rents equipment or arranges for provision of service to customer.
Prepares rental forms and contracts, obtains customer signature and other information as required.
Maintains daily contract file.
Computes charges based on rental or service rate.
Explains rental fees and provides information about rented items, such as operation or description.
Collects deposit or payment or records credit charges by maintaining customer charge file daily and balancing daily sales receipts.
Answers telephone and receives orders by phone.
Recommends items to customers that meet their needs.
Reserves items for requested time and maintains rental reservation file.
Updates/calls overdue list daily and alerts supervisor of overdue contracts.
Cleans showroom and equipment. Arranges showroom displays. Keeps shelves organized, stocked and clean. May also clean customer restrooms.
Inventories retail sales merchandise and advises supervisor of low levels of merchandise.
Assists customer with the loading and unloading of equipment when necessary. May also need to demonstrate safety features and operational features of the equipment.
Resolves customer problems.
Report safety violations to supervisor.
Adhere to all company policies, procedures, rules and regulations in written or verbal form.
Comply with government safety requirements and other regulations and security in store.
Attend department, store and safety meetings.
Perform other duties as requested.
GSR Rentals, Inc. is a tool and party rental company located in Monroe WA, serving King and Snohomish Counties. We pride ourselves in our ability to help you with your construction project, home improvement project, party or wedding, using our well-maintained equipment and experienced, knowledgeable staff. Personal service and integrity are words we believe in and we’ll always do the best we possibly can for you.
Role: Customer Service Representative Equipment Rental
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