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DATE ADDED: Thu 12/07/2018

Transport Co-Ordinator

London, UK

JOB TYPE: Permanent

SALARY: £18000/annum

My client based in Hammersmith is seeking a Customer Service Co-ordinator who will provide co-ordinate patient transport The salary is £18,000 + 20 days holiday + paid overtime and company benefits. Hours: shift pattern is 4 days on and 4 days off 08.30 - 20.30. The Role As a Patient Transport Coordinator you will work as part of the Controller team to ensure safe and time efficient transportation for patients in and out of the Charing Cross Hospital. You will liaise between patients, the hospital and the drivers/subcontractors to ensure all patients arrive at their destination safely and in a timely, comfortable manner. Responsibilities include: o Liaise with patients, drivers and the hospital to notify of any changes or delays. o Update and maintain the APTS systems, ensuring all notes are added for future reference. o Work closely with the Controller team to ensure all tasks are completed in a timely manner. o Work to high KPIs and ensure operational compliance at all times. o Escalate any issues you are unable to resolve through the correct channels. The Person The ideal candidate does not need to have worked in Patient Transport Services previously, but to be considered should have previous experience in Customer Service, co-ordinating resources and have experience (or a strong understanding) of patient care services. You must also have: o Great communication skills, both written and verbal - particularly over the telephone o Good attention to detail and data entry skills. o Strong computer skills; previous use of Cleric APTS systems would be beneficial but not essential. o Having a current DBS check would also be beneficial but not essential. Please contact 07764959511 for further details
Role: Transport Co-ordinator
Job Type: Permanent
Location: London, Greater London,

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