Job Title: Administrator - EV Support Team
Location: Poole (relocating to Christchurch, BH23 in October)
Pay: £12.60 per hour
Hours: Monday to Friday, 9am - 5pm (Office-based)

We're looking for a highly organised and proactive Administrator to join a busy Electric Vehicle (EV) Support Team.

This is a reactive, desk-based role where you'll be managing incoming calls, emails, and fault reports, booking engineer appointments, and helping to ensure service levels are met. You'll need to be comfortable working in a fast-paced environment and able to prioritise tasks effectively.

Key responsibilities:

• Log and dispatch faults in line with contract requirements

• Book appointments for engineers using internal systems

• Manage shared mailboxes and respond to customer queries

• Answer incoming calls from customers and engineers

• Provide admin support and help with contract-related queries

What we're looking for:

• Strong admin and coordination skills

• Confident using Outlook, Word, and Excel

• Excellent communication and organisation abilities

• Calm under pressure with great attention to detail

• Able to work independently and as part of a team

If you are interested in this role, please apply now

INDCP