Job Title: Sales Advisor

Salary: £25,000 - £26,000
Location: Potters Bar

Working Hours:

Monday - Friday: 9:00am - 5:00pm (30-minute lunch)
Saturday: 9:00am - 1:00pm (Alternate Saturdays)
Purpose of the Role

Our client is looking for a motivated Sales Advisor to support their insurance team. The role involves handling customer enquiries, converting leads into new business, and supporting customers throughout the full policy lifecycle. You will play a key role in delivering excellent customer service while contributing to sales growth and customer retention.

Key Responsibilities

Handle new business enquiries and convert leads into policies
Generate and follow up on leads from internal lists
Prepare and invite renewals for existing customers
Process policy changes including amendments, mid-term adjustments and cancellations
Manage customer queries throughout the policy lifecycle
Make welcome calls to new customers to ensure satisfaction and retention
Provide clear and compliant information about insurance products
Build strong relationships with customers and maintain excellent service standards
Work towards individual and team KPIs including new business conversion and renewal retention
About You

A confident communicator with strong customer service skills
Sales-driven with the ability to identify opportunities
Eager to learn and develop within a growing business
Organised with strong attention to detail
Able to work both independently and as part of a team
Positive attitude with a proactive approach to work
Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted.
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