Karter Thomas is proud to be working in partnership with a leading housing provider to recruit a Senior Subcontractor Coordinator to join their expanding Repairs Service Delivery Team.

This key role will lead on the coordination and management of all subcontractor-delivered work within the Responsive and Voids Repairs contract. It's a fantastic opportunity for a confident and organised individual who thrives in a fast-paced, high-impact environment and is passionate about driving service excellence across housing repairs.

The role is full time, office-based position and the salary would be between £38k and £39k.

The Role:

As Senior Subcontractor Coordinator, you will:

* Take ownership of identifying, liaising with, and managing specialist subcontractor partners.

* Monitor and analyse performance data to ensure a cost-effective and efficient end-to-end service.

* Maintain accurate job-related records through the internal IT management system.

* Work closely with stakeholders, team leaders, and administrators to ensure smooth service delivery aligned with KPIs.

* Implement structured monthly reviews covering SLAs, compliance, health & safety, and commercial aspects.

* Build and maintain strong working relationships across internal teams, clients, and subcontractor networks.

* Actively assess subcontractor needs to ensure full contract scope coverage.

* Support delivery of site inductions and compliance training alongside operational teams.

* Lead a subcontractor administration team and assist with managing Resource Schedulers as required.

* Act as the business lead for asbestos, scaffold, and fire risk assessment-accredited works.

What We're Looking For:

* Previous experience in subcontractor or service coordination within repairs, maintenance, or a related sector.

* Strong understanding of compliance, H&S, and performance monitoring processes.

* Proven ability to build effective relationships with subcontractors and internal stakeholders.

* Confident with data analysis and reporting, with a focus on performance improvement.

* Leadership experience in managing small teams is desirable