General

* Receiving inbound calls and emails and making frequent outbound calls C emails;

* Scheduling engineers to attend call outs and regularly updating them with their required jobs

* Generation and closure of scheduled work orders

* Overseeing job completion in respect of in-house engineering and sub- contractor services

* Updating in-house systems and informing external clients regularly of updates

* Managing the helpdesk inbox efficiently daily

* Constant liaison with engineers, subcontractors and clients via phone/email

* PPM asset management planning via our databases

* Respond quickly and effectively to client queries

* Raising jobs and purchase orders daily

* Always providing excellent customer service

* Completing various admin tasks as requested.

Requirements

* Worked in a familiar field

* Experienced working with CAFM (desirable)

* Great communicational skills

Offer

* Great working environment

* Up to £25,000

* Benefits package