KEY RESPONSIBILITIES
• Proactive management of cleaning teams on an individual and group basis ensuring that all SLAs are met
• Liaising with both internal and external stakeholders/clients
• Responsible for stock management and stock takes
• Ensure that the team maintains quality standards of cleaning
• Set an example and deliver legendary service
• Efficiently plan and allocate tasks to team members
• Monitor the team to ensure all members are working to agreed standards
• Responsible for signing in and out equipment
• Complete final walkthrough with the teams
• Responsible for ensuring absence management processes are effectively managed for cleaners with those absent effectively reported to Managers.
• Ensure that the employees perform their jobs effectively. Ensure good management practices including effective appraisals and assessment are applied in order to achieve optimum staff performance timekeeping development and retention.
• Ensure all paperwork is managed and processed in line with GDPR (general data protection regulation)

REQUIRED SKILLS AND EXPERIENCE

The successful applicant will be able to demonstrate knowledge and use of the following essential skills:
• Previous supervisory / management experience
• Good interpersonal and communication skills
• Ability to use own initiative to identify and prioritise tasks
• Ability to work alone and as part of a team
• Approachable and courteous manner
• An understanding of the need for confidentiality and discretion in an active corporate building
• UK full driving licence essential