A leading Tech company with offices located in Leeds City Centre are seeking to appoint Customer Support Help desk Advisors. Joining a thriving team with a hybrid model of working, successful candidates will have excellent customer service skills and be looking for a new challenge where development and training are second to none.

As Help desk support, your role will involve answering a variety of calls and emails relating to products; dealing with tasks such as:

Inbound calls processing all customer queries
Being that first point of contact for all issues
Dealing with email and web chat queries
General administrative tasksThis is a great role for a candidate who has good customer service skills, perhaps within a retail or hospitality background, the ideal candidates will have:

At least 6 months customer service experience
Excellent communication skills
Team player
Proficient in all MS Office skills
Excellent attention to detailThis role are to start at at short notice, please send your cv immediately