Job Description - Mortgage Adviser

Corporate structure

Overview

You'll advise clients on the pros and cons of each product and also help them determine how much they should borrow.

As a Mortgage Adviser the requirements of the role are outlined in more detail, but not exclusively, below.

Role of Mortgage Adviser

Client Support

To support our clients you will:

* Explain what a mortgage adviser does.

* Meet with clients to help identify their requirements.

* Explore the client's financial situation, such as what their monthly expenditure is.

* Explain the different types of mortgages, assess which type of mortgage is most suitable for each client and outline products for the client to choose from.

* Explain about repayments and mortgage protection along with giving advice on and selling related financial products, such life insurance, PHI and CI.

* Help clients prepare appropriate mortgage applications.

* Offer general advice on the home-buying process and endeavour to ensure clients can afford what they're borrowing, not only now but in the future, in the event that interest rates go up or their circumstances change.

Personal & Professional Development

You will be responsible for maintaining your own professional standing through personal membership of a professional body.

You will be required to keep up to date with new mortgage products and changes in mortgage regulation.

You must, at all times, follow the rules and guidelines, established by the FCA as well as the policies and procedures manual, ensuring you give impartial and appropriate financial advice.

You must also understand and keep up to date with the FCA regulatory requirements and ensure that you maintain comprehensive CPD and produce your SPS annually for our records.

Ethical Approach

At all times you must respect your client's right to confidentiality.

You must fully understand the Financial Conduct Authority (FCA) regulatory requirements as they relate to your role. Should the situation arise, you must fully cooperate with any enquiry or investigation from the FCA and assist in the event that a claim is made against the firm, via the FOS, should a client refer a case to them.

Working Hours

You will be able to set your own agenda and working times, dependent on the number of mortgage applications to be processed. There is no requirement for a minimum number of working hours per week.

Whilst you fully manage the working hours of the role it should be noted that it is common for the incumbent to work some evenings and weekends, as you have to fit in around clients' schedules.

Local travel may be required for visiting clients, especially for initial consultations, though much of your subsequent work may be carried out by MS Teams, email, phone or text.

Qualifications

The expected level of competence is to have completed a Certificate in Mortgage Advice and Practice (CeMAP) course as approved by the FCA.

As a mortgage adviser the following may also be useful:

* Accountancy and finance experience.

* Business and management skills.

Skills

You'll also need:

* Excellent communication skills, both written and verbal, along with strong listening skills.

* Ability to explain complex information clearly.

* Confidence to work with numbers and to explain figures and financial products to your clients.

* Good IT skills.

* Good time-management skills and the ability to juggle a busy workload.

* An honest and trustworthy approach.

Work experience

Relevant work experience in a finance, customer service or sales environment.

Working Status

This role will be recruited as a self-employed contract for personal services. There will be an engagement agreement which would provide for, inter alia:

* The company to pay a commission based on an agreed percentage of total revenue generated, through the provision of services delivered to our customers by the person engaged.

* The company to provide access to corporate systems and documentation in order to deliver a professional service to our clients on our behalf

* The person engaged to able to set their own agenda and working times, etc.

* The person to incur their own operating expenditure