About this role

Contract administration is a key role in operational delivery at RGE Services.

As a Contract Administrator you will report directly into the Contracts manager and or Operations Director.

Your duties are dedicated contracts within your work stream/Division.

Job Purpose

Proactive - Takes on tasks to support the team in delivering operational excellence

Conscientious - Finishes tasks to a high standard with the bigger picture in mind

Collaborative - Works to support administration team colleagues to ensure positive outcomes

Transparent - Models the RGE values in all interactions with colleagues and customers

Main duties and responsibilities

As a Contract Administration within the Water Hygiene and Air Quality Division you will:

* Undertake contract administration support for Water Hygiene and Air Quality contracts

* Prepare and provide client updates through portals and Sharepoint as needed

* Handle incoming phone calls ensuring they are managed correctly

* Ensure timely and accurate completion of the timesheet process

* Scheduling appointments

* Collation of contract data for the Contract Manager for use in complying with client KPIs

* Filling and distribution of engineer diaries

* Attend client meetings as a representative of the contract team as required

* Work with SMT and the Contracts team to drive forward the company's H&S strategy, modelling RGE values whilst ensuring compliance with all required training, auditing and reporting to ensure positive outcomes and a supportive culture

Experience & Skills

* Demonstrable previous experience in administration and supporting team members - experience within a similar technical environment would be desirable

* Experience of executing exceptional delivery on contracts, ensuring customer service excellence and contractual compliance

* NVQ Level 2 or similar in a business focussed discipline desirable

* Ability to handle a diverse workload with competing priorities

* Strong Excel knowledge alongside good general IT skills

* Focus on timely delivery against contract timelines and budgets

Routes to progression

RGE prides itself on developing people and where possible promoting from within. From time to time more senior roles will become available and you may want to apply for promotion. The next role in the RGE Services Career Structure is Senior Contract Administrator. In order to be considered for any vacant positions, a Contract Administrator should be able to demonstrate the experience and training as outlined below. Assuming you meet the criteria laid out you may be invited to interview as part of a broader recruitment process.

Skill/Experience

Demonstrable experience of administration on a range of contracts

Extensive knowledge of RGE systems and processes

Experience equivalent to that expected of someone with at least 2 years within a Contracts Admin role