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Date Added: Sat 03/05/2025

Onboarding Specialist

Manchester, M4, UK
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Company: THE PORTFOLIO GROUP

Job Type: Permanent, Full Time

Salary: £23000/annum

We're looking for a proactive and people-focused Activation and Onboarding Specialist. In this role, you'll be the first point of contact for new joiners, guiding them through setup and ensuring a smooth start to their journey!

What you'll do:

Welcome and onboard new joiners.
Provide clear, step-by-step guidance through the activation process
Troubleshoot early-stage issues and answer questions
Ensure a positive first experience that sets users up for long-term success
Collaborate with product, sales, and support teams to improve the onboarding experience

What we're looking for:

Excellent communication and interpersonal skills
Strong organisational abilities and attention to detail
Confidence in explaining products or services to new users
Previous experience in onboarding, customer success, or support is a plus

If you're enthusiastic about helping people, get started and succeed, we'd love to hear from you.

49592MS

INDMANJ
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