COMPANY: SAICON CONSULTANTS INC.
JOB TYPE: Permanent, FullTime
Job Title: Call Center Operation manager
Location: Tulsa, OK
Job Duration: Full time onsite (with bonus and relocation assistance and W2 standard benefits)
Skills that we are focusing on
- We are looking for Operation manager who will lead the complete Call Center operation.
- Must have prior experience managing an IT service desk
- Must have experience leading large teams (40 to 60 Agents)
- Must have experience in managing multiple Service Desk Supervisors (at least 15+)
- Experience creating, managing KPI's, SLA's reports
- provided by Dice