Job Ref: DAK1117

Branch: Dakota Newcastle

Location: Dakota Newcastle, Newcastle Upon Tyne

Salary/Benefits: Earnings are £12.71 per hour, paid weekly equating to a minimum gross annual salary of £17,823 (inclusive of the anticipated tronc payment).

Contract type: Permanent

Hours: Full Time

Shift pattern: Usually shifts will be 5 hours, working any 5 days out of 7

Hours per week: The role carries a permanent contract with typical hours of 25 hours per week

Posted date: 13/03/2026

Closing date: 15/04/2026

We are seeking a morning person and outgoing personality for the role of Restaurant Waitress/Waiter to work our Breakfast service. Typically finishing by midday, this role is ideal for those with evening commitments.

PRIMARY ROLE RESPONSIBILITIES

• Greet all guests as they come into the Grill, offering and serving tea, coffee and toast before taking their breakfast order.
• Carry out the role of a section waiter/waitress, providing table service, taking guest orders and running large trays of delicious food to guest tables.
• Provide the highest levels of guest service, offering personalised dish and beverage recommendations, and delivering a memorable dining experience.
• Work closely with the Bar and Kitchen team to ensure the effective flow of communication.
• Maintain a comprehensive level of knowledge of our current breakfast menu to be able to offer guests recommendations, including understanding the allergens presence in dishes.

APPLICANT REQUIREMENTS

The successful applicant will have/be:

• At least 1 year working experience, ideally in a hospitality environment.
• Having previous waiting or coffee shop experience is strongly preferred.
• A sociable person who enjoys early morning starts.
• Be an outgoing personality with effective communication skills.
• Ability to work at pace and be proactive for the duration of your shift.
• An enthusiastic individual who will promote our culture of positivity.
• Be task oriented with a great pride for the work they do and attention to detail.
• Flexible with shift patterns and available around the needs of our business.
• Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.

WHAT WE OFFER

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:

FINANCIAL

• Special discounts on stays and dining at any Dakota
• Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor
• Additional holiday day on the first anniversary of your employment
• Meals on duty and uniforming

WELLBEING

• Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers
• Support from our inhouse Mental Health Champions
• Family-friendly flexible working options
• Participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing, Supporting causes that matter while connecting with colleagues

CAREER DEVELOPMENT

• Accredited, certified compliance training given on employment
• Access to a suite of external, certified resources via our Learning Management System
• Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
• Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships

Full terms on our benefits can be found in our Handbook.

 

ABOUT DAKOTA HOTELS 

Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester, and Newcastle with more in our pipeline. 

Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last five years in a row. We were also featured within the Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees.  

As recent winners of The Cateys ‘People Team of the Year’, we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for four consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the ‘Top 30 under 30’ in the industry, demonstrating our success in developing talent. 

 

APPLY

Please send us your up to date CV.

Ideally situated on the Quayside, our hotel boasts 118 bedrooms including 33 suits. Dakota Newcastle host our renowned Bar & Grill, Champagne Room, Cigar Terrace, and an events space for up to 60.