We're seeking an experienced and pro-active Neighbourhood Officer to support our social housing client in Liverpool for a minimum of 3+ months, starting ASAP (extension tbc)

This is a hybrid role with a mix of community-based, home and office working, so a driving licence, access to your own vehicle and valid business insurance is essential to be considered. Key responsibilities:

• Deliver key tenancy and estate management functions across a designated patch, acting as a key point of contact for customers and a visible presence within the community
• Carry out estate inspections and walkabouts, identifying issues and communal area concerns
• Offer practical advice on a range of tenancy-related issues, supporting tenants at risk of tenancy failure by offering tenancy sustainment guidance and signposting to relevant services
• Support voids and lettings processes, assisting with lettings, signups, allocations, reviews, audits and reviews
• Manage low-medium level ASB cases and other tenancy breaches, working collaboratively with internal teams, stakeholders and community groups

What you'll need to succeed

• 6+ months recent experience in a Neighbourhood Housing Officer role within Social Housing
• Good knowledge and understanding of housing, tenancy and estate management functions
• Experience of managing low/medium level ASB cases, tenancy breaches and safeguarding issues
• Driving licence with access to your own vehicle and valid business insurance

What you'll get in return

• Weekly pay
• Competitive hourly rates
• Hybrid working
• Option to be paid PAYE or Umbrella
• Mileage reimbusement

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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