The Role:

* Ensuring technical systems are in place to manage product safety, quality and legality working alongside our product supply partners to highlight risks at earliest stage and solutions to these and ensuring a programme of information that backs up what we say.

* To lead and develop the company HACCP team and system, ensuring compliance and implementation, followed by updating and co-ordinating any changes to the established system.

* Administrator of Business Continuity and Crisis Management procedure and deputy crisis coordinator and food safety representative

* Drive solutions to quality/technical issues through enforcing Supply Partner Technical KPI & Pillars of excellence

* Lead consumer care team in developing processes that capture and provide a service to consumer issues and to overall consumer enquiries/questions. Use data to provide tools that challenge supplier practices and also challenge other company teams to improve on issues/trends/feedback

* Deliver expertise and knowledge into key relationship teams via processes and training tools on technical requirements

* Integrate systems to provide best practice solutions. Development of a Company network of experts.

* Forming a key part of project teams. Ensuring key risks highlighted within team and documented action plans to reach next stage are in place, focusing on food/supplier risk and ensuring other technical members within project teams are supported

* Working at development stage and throughout the existing product range, visiting and auditing suppliers versus Company standards (UK and Europe mainly), factory and process auditing as well as troubleshooting

* Work with Supply Chain Managers in resolving issues and implementing continuous improvement at all suppliers and SCM are fully integrated in technical needs and current situations

* Ensure potential raw material risks are addressed and managed

* Working and supporting artwork and packaging team to ensure all current and future packing materials meet legislative requirements, i.e. food contact.

* Working with customer complaints administrators, ensure all systems maintained and up to date to auditable standards, including supplier reports, specifications, testing regimes and key risk action plans

* Manage technical budget to meet forecast targets for labour, materials and overheads

* Manage, motivate and train the team through effective coaching, regular feedback and appraisals in line with company protocol

* Oversee effective management of pest control and legionella control

The Person:

* Food Technology or Food Related/Science Qualification (degree level preferred)

* Food safety Level 4

* HACCP (Level 3 minimum)

* Experience of controlling, maintaining and developing Technical Systems such as Product Specifications, Due Diligence testing systems and Raw Material data is key to this role

* Thorough understanding of legislation is required; food hygiene and food labelling

* Relevant experience in the food industry including factory exposure, in a Quality/Technical role

* Knowledge of HACCP (level 4 preferable, Level 3 Minimum), BRC and experience of supplier auditing is essential as is the ability to implement Quality Assurance systems both at Company and supply partners

* Experience of dealing with major retailers or regular external contact with product or Raw material suppliers and their requirements would be beneficial, as the role requires a significant interaction with supply partners

* Crisis management experience

* Good communicator

* Good team player

* Good organisational skills

* Calm under pressure and ability to switch role mind-set frequently

Our Referral Incentive:

Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from us you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.

We offer a £500 referral if you introduce someone we place - see our website for details

We regret that this client is not prepared to sponsor work permit or work permit transfer applications. Candidates must be able to prove their eligibility to work in the UK