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DATE ADDED: Wed 31/10/2018

Business Analyst

Charlotte, USA


Job Description

 SOLID Surface Care, Inc. is looking to hire an extremely talented Business Analyst to our growing team! The Business Analyst will report to the CIO. Primary responsibilities include conducting full life cycle analysis to include requirements, activities and design. Data analysts will develop analysis and reporting capabilities. The Business Analyst will also monitor performance and quality control plans to identify improvements.

Essential Functions:

  • Acquire data from primary or secondary data sources and maintain databases and data systems
  • Identify, analyze and interpret trends or patterns in complex data sets
  • Develop, modify, maintain and support custom reports (MS SQL, SSRS, Crystal) for both ad-hoc and ongoing needs
  • Interpret data and analyze results
  • Develop and implement data collection systems and other strategies that optimize efficiency and data quality
  • Create and maintain technical documentation for various systems, services and business processes including databases and reporting procedures
  • Assist with the review, consolidation and reduction of data discrepancies
  • Work closely with management to prioritize business and information needs
  • Locate and define new process improvement opportunities
  • Train users in the operations and scheduling of reports
  • Work with 3rd-party vendors on support and maintenance issues that may include specification design and development oversight, as well as testing and integration within other applications

Preferred Education and Experience

  • Computer-related certifications in association to database administration and/or reporting
  • ·Experience working with Microsoft’s hosted solutions such as Exchange, SharePoint, Skype for Business and Dynamics CRM
  • Knowledge of statistics and experience using statistical packages for analyzing large datasets (Excel, SPSS, SAS, etc.)
  • ·Experience in .net, aspx and json

Required Education and Experience

  • Bachelor’s degree in computer science, information management, statistics or five or more years of technology related on-the-job experience
  • Proven working experience as a data/reporting analyst
  • Technical expertise regarding data models, database design development, data mining and segmentation techniques
  • Strong knowledge of and experience with reporting services (SSRS, Crystal Reports), databases (i.e. SQL), programming (XML, JavaScript, or ETL frameworks)
  • Strong analytical skills with the ability to collect, organize, analyze and disseminate significant amounts of information with attention to detail and accuracy
  • Adept at queries, report writing and presenting findings
  • Experience and working knowledge of Microsoft products

Company Description
SOLID Surface Care, Inc., is a unified team of surface care experts who provide the highest level of care for all hard and soft surfaces while providing a world-class client experience. What makes us solid is our diligence in going beyond the surface to grasp your brand and culture, develop a customized Consolidated Care Plan, all with an advanced data management platform that assures immediate information and transparency. With SOLID, your surfaces are protected, your spaces are kept clean and healthy, and your expectations are exceeded. Everybody cares deeply about something. For us, it’s surfaces.

Role: Business Analyst
Job Type:
Location: Charlotte,

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