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Date Added: Wed 09/06/2021

BH-Pharmacy Technician

Providence, RI, US
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Company: CARE NEW ENGLAND

Job Type: Permanent, FullTime

Job Description

The ambulatory pharmacy technician provides integrated support to patients and pharmacists by providing a 'hands-on" approach to total quality patient care through the delivery of a full continuum of medication adherence support.

Responsibilities:

Provides excellent customer service;

Interpret and enter prescriptions;

Clarify prescription orders with pharmacist and/or clinician as appropriate;

Label and fill prescriptions for the pharmacist to verify;

Perform pharmaceutical calculations;

Identifies medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication;

Identify and assembling supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids;

Prepares medication for delivery to patients and departments;

Medication delivery services to patients within hospitals;

Delivers medications to patient homes, satellite distribution centers, other locations as needed;

Answers, resolves and triages inbound inquiries;

Provides outbound therapy/medication adherence check-ups;

Secures refill prescriptions;Resolves insurance related issues and assists patients with various forms of financial assistance;

Maintains pharmacy inventory including drug ordering and receiving;

Communicate directly with patients over the phone to assist them in the awareness of their medications and addresses any concerns;

Achieve operational objectives by inputting data, performing adjudication on test claims and preparing action plans for follow-up;

Manage, organize, and update relevant data using database applications;

Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards;

Identify trends, resolves problems; recommend improvements; implements change;

Actively participates in process improvement initiatives;

Acts as a value-added business partner to stakeholders throughout the organization;

Protects organization's value by keeping information confidential;

Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations;

Willing to do whatever is necessary for the betterment of the Company;

Other duties as assigned

Job Qualifications and Specifications: 

Licensure/Certification: Applicant must be registered in the State of Rhode Island as a Pharmacy Technician. National certification as a CPhT must be obtained within 6 months of hire.

Required 1+ year, Preferred 5+ years' experience as a Pharmacy Technician.

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