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Date Added: Tue 20/05/2025

Claims Adjuster - Property

London, UK
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Company: CANOPIUS SERVICES

Job Type: Permanent

Salary: excellent benefits and bonus

Canopius has an established team of Property Binders underwriters and claims adjusters working collaboratively to provide exceptional customer service and innovative solutions to our clients.

Our benefits

We offer all employees a comprehensive benefits package that focuses on their whole wellbeing. This includes hybrid working, a competitive base salary, non-contributory pension, discretionary bonus, insurances including health (family) and dental cover, and many other benefits to enhance financial, physical, social and psychological health.

About Canopius


Canopius is a global specialty lines (re)insurer. We are one of the leading insurers in the Lloyd's of London insurance market with offices in the UK, US, Singapore, Australia and Bermuda.

At Canopius we foster a distinctive, positive culture which enables us to bring our whole selves to work to flourish as people, and build a business which delivers profitable, sustainable results.

Based in incredible new offices in the heart of the City of London, Canopius operates a flexible, hybrid working model and is committed to providing an environment that challenges employees to be their best and where everyone's unique contributions are recognised, valued and respected.

We are fully committed to equal employment opportunities for all applicants and providing employees with a work environment free of discrimination and harassment. All employment decisions are made regardless of age, sex, gender identity, ethnicity, disability, sexual orientation, socio-economic background, religion or beliefs, marital or caring status, or any other status protected by the laws or regulations in the locations where we operate. We encourage and welcome applicants from all diverse backgrounds.

We make reasonable adjustments throughout the recruitment process and during employment. Please let us know if you require any information in an alternate format or any other reasonable adjustments.

The Role

Canopius has an established team of Property Binders underwriters and claims adjusters working collaboratively to provide exceptional customer service and innovative solutions to our clients.

The underwriting team provides insurance for a wide range of delegated authority coverages in North America, United Kingdom and the rest of the world. Insurance coverage provide includes personal property, commercial property, commercial automobile property damage and commercial auto liability. Our underwriters have extensive experience and are market leading experts in their specialist areas. The wide variety of coverage provides an opportunity for the successful candidate to work closely with numerous internal and external stakeholders on claims across different risks, jurisdictions and industries.

Canopius is seeking a motivated and detail oriented claims professional to proactively adjust property binder claims from their initial notification through settlement.

Key Responsibilities

  • Develop a thorough understanding of the claims within the portfolio.
  • Proactively adjust claims within your claims authority and in accordance with the Canopius Claims Vision and claims manual; ensuring and delivering the very highest service to all our customers by effectively driving claims through to resolution.
  • Ensure that sufficient financial provisions, in accordance with the Canopius reserving philosophy, are held for all claims within your portfolio.
  • Develop collaborative working relationships with internal and external stakeholders; in particular with the underwriters and actuaries.
  • Ensure delegated claims are managed in accordance with Canopius' claims values; ensuring effective technical oversight of TPAs/Service Providers via regular contact meetings, peer reviews, technical file reviews and generally sharing of best practice.
  • Instruct and proactively work with panel lawyers, adjusters, and experts to ensure the best outcomes whilst controlling costs and reducing claims leakage

Skills and experience

  • A claims handler with prior experience of North American delegated authority claims.
  • Experience of UK delegated claims handling would be an advantage.
  • Understanding of policy coverage, claims negotiation skills and claims strategy.
  • Understanding and applying legal, regulatory and territorial issues relating to the policy wordings.
  • Ability to manage complex issues and problems, and escalate appropriately. Strong analytical and problem solving skills.
  • Preference will be given to candidates with knowledge of the Lloyd's insurance market, but this is not essential.
  • Acting with honesty, integrity and fairness at all times.
  • Willingness to take responsibility and accountability.
  • Demonstrate commitment to the organisation, team and role.

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