Helpdesk Administrator - Hybrid - Milton Keynes

We are currently seeking a Helpdesk Administrator to work with our exciting financial security client located in Milton Keynes, UK.

The selected Helpdesk Administrator will be mainly responsible for:

* Coordinating and provide full customer admin support within the Care Centre.

* Planning engineers' routes and provide job completion information to customers

Your role will involve the following deliverable tasks:

* Provide initial telephone or email contact for all customer enquiries and logging all job details into IT system.

* Plan engineers' routes according to SLA requirements.

* Support engineer and parts dispatch teams.

* Job completion confirmation & provision of information to customers.

Skills/experience required:

* 3 years' professional experience

* Competent with Outlook‚ Word and Excel

* Excellent Time Management and good communication skills

* UK and NOI geographical knowledge

Please apply for more details