The ASB Officer role involves managing anti-social behaviour cases effectively and ensuring compliance with legal and organisational standards. This position requires a keen understanding of the not-for-profit sector and property management in Redhill.

Client Details

This opportunity is with a well-established not-for-profit organisation within the property sector. The company is a medium-sized entity dedicated to providing housing and support services to the community.

Description

• Manage and resolve anti-social behaviour cases, ensuring compliance with legal and organisational policies.
• Provide advice and guidance to residents regarding anti-social behaviour issues.
• Work collaboratively with internal teams and external agencies to address and resolve cases efficiently.
• Prepare and present reports, evidence, and statements for legal proceedings when necessary.
• Maintain accurate and up-to-date case records and documentation.
• Support the delivery of initiatives to prevent and reduce anti-social behaviour within the community.
• Respond to complaints and queries in a timely and professional manner.
• Contribute to the improvement of policies and procedures related to anti-social behaviour management.

Profile

A successful ASB Officer should have:

• Experience in managing anti-social behaviour cases, preferably within the not-for-profit or property sector.
• Knowledge of relevant legislation and best practices related to anti-social behaviour.
• Strong communication skills, both written and verbal, to interact effectively with residents and stakeholders.
• Ability to work under pressure and manage a caseload efficiently.
• Competence in producing detailed reports and presenting evidence for legal cases.
• A proactive and solution-focused approach to resolving issues.

Job Offer

• On-site parking for added convenience.
• Opportunities to work within a supportive and community-focused not-for-profit organisation.
• Professional development opportunities within the property sector.
• Office location in Redhill, providing a convenient and accessible workplace.