Hours: Full time, 37.5 hours per week

Annual salary: £80,047 per annum

Key Results

Summary responsibilities

• CQC Registered Manager responsibility for the holistic care of residents and management of the home.
• Continuous service improvement for resident satisfaction levels.
• Knowledge of current and future industry standards/changes is maintained, further enhancing the clinical and nursing care of residents. Plan for future care and staffing needs/developments.
• Control and manage the care home finances and occupancy levels to meet performance targets.
• Oversee (with overall accountability for) compliance, complaint resolution, safeguarding, CQC reporting, incident reporting, health and safety and investigations.
• Leadership and people development duties; direction of the home to implement long-term vision and goals.
• Build and maintain relationships with internal and external stakeholders and networks.
• Participate in policy development, lead in meetings and on projects.

Skills and experience

Communication

• Presents complex or sensitive information to a diverse audience.
• May speak (publicly) to audiences internally/ externally.
• Strong verbal and written communication skills including report writing.
• Adapts style and uses persuasive messaging; strong negotiator.
• Frequently advises on complex matters.

Thinking Style

• Uses sophisticated and advanced technical/commercial and problem-solving skills to enhance service area/discipline.
• Longer term vision and forecasting.
• Requires conceptual thinking to understand complex issues and their implications.
• Directs the application of existing principles and guides development of new policies and ideas.

Leadership

• Long term planning for service sustainability and longevity.
• Visible collaborative and positive leadership skills.
• Well experienced and versed in principles of incentives, motivation and engagement.
• Overall profit and loss accountability with Exec member.
• Wider impact beyond the immediate service.
• Project planning skills involving multiple and varied stakeholders.
• Advocates and portrays Trust's values and culture through all activities.

Working with others

• Focuses team on achieving goals.
• Growing involvement with Trustee (and other external stakeholders') needs.
• Overall people management responsibility for area.
• Builds strong relationships with internal and external stakeholders.
• Collaborative and contributory impact on service area, sharing learnings and best practice with other General Managers - Nursing Homes.

Other Skills and Qualifications

Essential

• Qualified and NMC Registered Nurse (adult level 1) (unless specified as desirable, in which case First Aid qualification)
• Level 5 Diploma in Leadership for Health and Social Care (or equivalent, either completed or working towards)
• 4 years or more of relevant equivalent management experience
• Working knowledge and understanding of the CQC Regulations and the Essential Standards of Quality and Safety, Infection Control, Medication, GDPR, NMCs standards and guidance and the Mental Capacity Act
• People management skills
• Experience managing budgets and meeting financial targets
• Experience of working with older people, in a supervisory/management capacity
• In depth understanding of dementia
• Knowledge of manual handling and food and hygiene practices
• Knowledge and practice of health and safety, risk assessments, safeguarding and DoLs.
• Confident IT skills.

Desirable

• Educated to degree level or equivalent
• Experience undertaking clinical supervisions

Additional information

• Duties must be carried out in compliance with St Monica Trust's Equality, Diversity and Inclusion Policy.
• This role profile contains the principal accountabilities relating to this post and does not describe in detail all the duties required to carry them out.
• This post is exempt from the Rehabilitation of Offenders Act 1974 and this means that any criminal conviction, including spent convictions, must be made known at the time of the application.

Hours: Full time, 37.5 hours per week

Annual salary: £80,047 per annum