Monday to Friday

0800 to 1730

£34k to £36'000 per year based on experience

Our client is looking for an experience service desk supervisor -

Duties -

Oversee day to day running of the department

Deliver all service activity in line with KPI's

Ensure excellent customer service

Lead and manage a team

Provide consistency in the team and coach/train/mentor

Build relationships with key accounts

Main point of escalation for any issues (this will be a main escalation point over weekends)

Requirements-

Experience in a similar role previously

Management and leadship skills

Experience in customer focused role

Highly organised

Good attention to details

IT Literate

Please get in contact if you are interested