Confident Service Co-ordinator/Scheduler to work in a busy service office communicating with all customers, suppliers, engineers, visitors and enquirers
Main responsibilities will be to:
* Manage job completion, from raising job numbers to invoicing
* Management of work in progress to ensure jobs are completed and invoiced in a timely manner and in accordance with any customer KPI's
* Keeping engineering schedule up to date
* Working with other Service Co-ordinators when scheduling works
* Maintaining regular communication with customers
* Review and sign off of quotations including new quotations and engineer's recommendations
* Liaising with stores to obtain prices for parts and subcontractors.
* Monitoring quotation overview is correct and up to date, including hyperlinks, results, cost and revisions are accurate and correct
* Carry out regular analysis of quotation performance
* Preparation, review and sign off of invoices
* Checking job profitability
* Monitoring customer contracts are up to date
* Monitor standardisation of department diaries
* Issue weekly PPM Schedules
* Monthly valuation reports
* Ensuring Customer Data Base are kept up to date
* Responsible for all asset list updating
* Invoice matching
Key skills needed to complete the role will be:
* Minimum of 3 years experience in administration
* Exceptional organisational skills and proven ability to use initiative
* Excellent knowledge of IT systems (MS Office - Word, Excel, PowerPoint, Outlook & Siclops) and administrative procedures
* Able to manage time effectively in the face of conflicting priorities and time scales and can be relied on to deliver their objectives
* Excellent communication skills - written and verbal
* Office based role - No Hybrid
* Full-time, Permanent, Monday to Friday
* At least 3 years, preferably with some in the FM Industry
Salary: £28,300.00-£30,400.00 per year