Revenue Operations Manager - Trade Mastermind

Location: Peterborough
Salary: £50,000 - £65,000 per annum
Benefits: Pension, Company Car/Allowance, Full Training, Career Progression

Trade Mastermind is seeking an experienced and highly organised Revenue Operations Manager to support the continued growth of our fast-paced, entrepreneurial education and SaaS business. This role offers an exciting opportunity for someone who thrives in building systems, improving processes, and driving operational excellence across multiple teams. You will play a central part in ensuring our day-to-day functions run efficiently, our customer journey is seamless, and our teams are empowered with well-structured, scalable systems.

In this role, you will take ownership of designing, managing, and optimising our CRM architecture, including HubSpot, Ontraport or similar platforms. You will be responsible for creating the operating model, shaping the data structure, governing workflows, and ensuring system integrity across the business. You will lead CRM implementation across Sales, Customer Experience, Marketing, and Finance, ensuring full adoption through robust processes, data accuracy, and team training.

A key aspect of the position involves transforming operational knowledge into documented systems and standard operating procedures. You will work closely with department leads to streamline handoffs, reduce inefficiencies, and introduce automation wherever possible. You will also maintain responsibility for producing accurate, insightful dashboards and reports that track performance across the full customer lifecycle, supporting forecasting, retention, upsell opportunities, and revenue growth.

As a cross-functional partner, you will collaborate directly with senior leadership—including our VP of Experience, CRO, CFO, and CEO—to drive sales velocity and ensure data-led decision making. You will regularly run system audits to maintain CRM hygiene, eliminate friction points, and continuously optimise processes as the business scales.

We are looking for a candidate with proven experience building and managing CRM systems such as HubSpot or Ontraport, ideally within SaaS or education environments. You should have a strong track record in implementing RevOps frameworks, improving operational performance, and developing scalable playbooks that teams can easily adopt. A data-first mindset and experience with continuous improvement methodologies—such as CI, Lean, or Six Sigma Green Belt—will be highly advantageous. The ideal person will be proactive, hands-on, and comfortable both diving into operational detail and stepping back to provide strategic oversight.

In return, we offer a competitive salary, clear opportunities for career progression, and continuous professional development. You will join a forward-thinking, nationally recognised brand that delivers high-performance coaching to the construction sector. Our modern office provides high-spec facilities including an on-site gym, subsidised canteen options, free parking, and a supportive culture focused on growth and wellbeing. You will also benefit from funded training opportunities, company equipment, and regular team-building events.

This is a pivotal moment for Trade Mastermind. We are moving beyond verbal-only operations and building the systems that will drive our next stage of scale. The Revenue Operations Manager will be instrumental in shaping the blueprint that delivers consistent, repeatable growth. If you are excited by the idea of creating structure, improving performance, and building a legacy within a growing founder-led business, this is the perfect opportunity