Job Title: Tenant Liaison Officer - Social Housing

Location: Hatfield, Hertfordshire, South East England, AL10, United Kingdom

Job Type: Temporary, expected to work Full-Time hours

Primary Industry: Construction

Salary: £14 Per hour

Draition: Until end of Aug 25

Job Description:

Job Duties:

Act as the primary point of contact for tenants within the social housing project
Coordinate and facilitate communication between tenants and the Engineering team
Address tenant inquiries, concerns, and complaints in a professional and timely manner
Ensure that tenants are informed of any upcoming construction activities that may impact them
Work closely with the project team to ensure tenant satisfaction and compliance with project requirements
Required Qualifications:

Excellent communication and interpersonal skills
Ability to work effectively in a fast-paced environment
Strong organisational skills and attention to detail
Previous experience in a similar role within the construction industry
Experience: Minimum of 2 years in a tenant liaison or similar role

Knowledge and Skills:

Understanding of construction processes and terminology
Ability to resolve conflicts and address tenant concerns effectively
Proficiency in Microsoft Office suite
Preferred Qualifications:

Experience working with social housing tenants
Working Conditions:

Office-based with regular site visits
Full-time hours, with occasional evening or weekend work required
Temporary position with the possibility of extension